Privacy Policy

Last updated: September 2026

Who we are

C&J Garden Maintenance & Gutter Cleaning (ABN 60 474 740 878) is a sole-trader business based in Bacchus Marsh, Victoria, run by Craig Howell. You can reach us on 0418 593 272 or at craighowell2005@gmail.com.

What we collect

When you contact us through the website, by phone, by text, or by email, we collect the personal information you give us. That usually includes:

• Your name
• Your phone number
• Your email address (if you give it to us)
• Your suburb or job address
• Details about the job you want quoted

How we use it

We use your information for one thing: to quote and do the work you have asked us to do. That includes calling or texting you back, sending a written quote, scheduling a visit, and sending an invoice afterwards.

We do not sell, rent, or share your information with third parties for marketing. We do not run advertising remarketing on your data.

How we store it

Your details are stored in our phone, email, and website backups. We keep them long enough to do the job and meet our tax and record-keeping obligations (typically 7 years for invoices under Australian tax law).

Website analytics & cookies

This website uses basic, privacy-friendly analytics to count visits and understand what pages people read. We do not use your data for behavioural ad targeting.

Your rights

You can ask us at any time to tell you what we have on file, correct it, or delete it. Just call Craig on 0418 593 272 or email craighowell2005@gmail.com.

Complaints

If you are not happy with how we have handled your information, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.